the matka
the matka
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This app is available for your device
the matka
This app is available for your device
Contact
+91 6979405446
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the the matka?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to log in securely without needing a password or email. This convenient method allows easy access to your account.
Q2: What should I do if I am not getting OTP?
To start, check your internet connection for a strong signal. If you still can't receive the OTP, wait for the designated time to pass or reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using the same active phone number. If your phone number has changed, please send your updated KYC (Know Your Customer) details to customer support via email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Next, download the latest version of the app, which should resolve any problems you were experiencing. Once installed, you should be able to log in and play the app without any issues.
Q1: What is the minimum withdrawal amount in the the matka?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only allowed for earned gaming money, not bonus amounts. This means you can only withdraw the money you've won from gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are complete and submitted within the app. This includes saving your Aadhar card, UPI (Unified Payments Interface) information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services enable a relatively quick process, taking 30 minutes to 3 hours to complete. However, payment delays can occur, potentially extending the wait time to up to 24 hours. This delay is an exception rather than the norm, given the app's generally efficient performance.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing with the bonus amount can be withdrawn. The bonus itself remains non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings section. If a withdrawal request is failing, the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
At the matka, we provide a comprehensive library of star games, and we're committed to delivering exceptional customer support 24 hours a day, 7 days a week. Our multichannel support system includes live chat, email, and phone, ensuring that assistance is always just a click or a call away. In addition to our dedicated customer support, we also offer lucrative bonuses, promotional offers, and a loyalty program designed to reward our players. Our goal is to elevate your online casino experience at every step, making every moment count. Immerse yourself in the thrilling world of the matka today and discover endless possibilities. Whether you're a seasoned player or a newcomer, our platform is designed to provide an unforgettable experience. With our cutting-edge technology and commitment to excellence, we're dedicated to delivering the best possible gaming experience, every time.
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